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She’s Able Renovation Heat & Air – Terms & Conditions + Messaging Policy

Effective Date: January 1, 2026

Company Name: She’s Able Renovation Heat & Air

Contact Email: Cha@shes-able.com

Customer Care Phone: 844-474-3722

1. Agreement to Terms

By using our services, requesting a quote, or communicating with us via phone, email, or text message (SMS), you agree to these Terms & Conditions.

2. Scope of Work

All services will be performed according to the approved estimate, invoice, or written agreement. Any additional work requires approval and may result in additional charges.

3. Payment Terms

• Deposits may be required before work begins
• Final payment is due upon completion unless otherwise stated
• Late payments may incur additional fees

4. Messaging (SMS) Terms & Conditions

By providing your phone number, you consent to receive text messages from She’s Able Renovation Heat & Air, which may include:

• Appointment confirmations and reminders
• Service updates and job notifications
• Billing and invoice notifications
• Customer care communications

Message Frequency

Message frequency may vary depending on your service activity.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

5. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive text messages unless you opt back in.

6. Customer Care Contact

For assistance, reply:

HELP

Or contact us directly:

📞 Phone: 844-474-3722

📧 Email: cha@shes-able.com

7. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

• Your information will only be used for service-related communication
• We do not sell or share your personal data with third parties for marketing purposes
• Information is used solely to provide and improve our services

8. Materials

• Materials may be provided by the company or customer as agreed
• We are not responsible for defects or delays in customer-provided materials

9. Scheduling & Delays

Project timelines are estimates and may be impacted by weather, supply delays, or unforeseen conditions.

10. Warranty

• Labor Warranty: [Insert timeframe, e.g., 1 year]
• Manufacturer warranties apply to equipment and materials
• Warranty does not cover misuse, neglect, or normal wear

11. Liability

We are not responsible for pre-existing issues or concealed damages discovered during the project.

12. Cancellation Policy

Cancellations must be submitted in writing. Deposits may be non-refundable depending on project status.

13. Customer Responsibilities

Customers agree to:

• Provide safe and accessible work areas
• Ensure utilities are available
• Remove personal belongings from work zones

14. Clean Air & Work Environment Commitment

We prioritize maintaining a clean, safe, and breathable workspace by minimizing dust, debris, and air contaminants during service.

15. Acceptance of Terms

By approving an estimate, invoice, or service, you acknowledge and agree to these Terms & Conditions.

She’s Able Renovation Heat & Air – Privacy Policy

Effective Date: January 1, 2026

Company Name: She’s Able Renovation Heat & Air

Customer Care Phone: 844-474-3722

Email: cha@Shes-Able.com

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1. Introduction

She’s Able Renovation Heat & Air (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, or communications.

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2. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Phone number

• Email address

• Service address

Service Information

• Project details

• Estimates and invoices

• Communication history

Technical Information (if applicable)

• IP address

• Browser type

• Device information

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3. How We Use Your Information

We use your information to:

• Provide and manage services

• Schedule appointments and send updates

• Process payments and invoices

• Communicate with you regarding your project

• Improve our services and customer experience

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4. SMS Messaging & Communication Policy

By providing your phone number, you consent to receive SMS messages from She’s Able Renovation Heat & Air, which may include:

• Appointment reminders

• Service updates

• Billing notifications

• Customer support messages

Message Frequency

Message frequency may vary.

Message & Data Rates

Standard message and data rates may apply.

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5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

Once you opt out, you will no longer receive messages unless you opt back in.

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6. Customer Care Contact

For help, reply:

HELP

Or contact us directly:

📞 Phone: 844-474-3722

📧 Email: cha@shes-able.com

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7. Data Sharing & Protection

• We do not sell, rent, or share your personal information with third parties for marketing purposes

• We may share information only when necessary to:

• Complete services (e.g., suppliers, permitting agencies)

• Comply with legal obligations

We implement reasonable security measures to protect your data.

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8. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Maintain records

• Comply with legal requirements

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9. Your Rights

You have the right to:

• Request access to your data

• Request corrections

• Request deletion of your information (where applicable)

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10. Third-Party Services

We may use third-party tools (such as payment processors or scheduling platforms). These services have their own privacy policies.

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11. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect information from children.

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12. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

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13. Contact Us

If you have questions about this Privacy Policy, please contact:

She’s Able Renovation Heat & Air

📞 Phone: 844-474-3722

📧 Email: cha@shes-able.com